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- This Privacy Policy defines the principles of processing and protecting personal data provided by users in connection with their use of the services offered by the website Hotel Willa Odkrywców (hereinafter: the Service)
- The administrator of personal data contained in the Service is ARTUR KLUSZCZYŃSKI ARTCOM, Wrocław 52-314, Wałbrzyska 21 registered under the business register number NIP: 8942295494 (hereinafter: ADO).
- Out of concern for the security of entrusted personal data, ADO operates based on internal procedures and recommendations, compliant with the relevant legal acts on personal data protection, in particular with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
- ADO exercises particular diligence to protect the interests of the data subjects, ensuring in particular that personal data are:
- processed lawfully,
- collected for specified, legitimate purposes and not subjected to further processing incompatible with these purposes,
- accurate and adequate in relation to the purposes for which they are processed,
- stored in a form allowing identification of data subjects no longer than necessary to achieve the processing purposes.
- ADO carries out functions of acquiring information about users and their behaviors through voluntary submission of information in forms, for the purposes of:
- responding to users' inquiries submitted via contact form based on Article 6(1)(f) GDPR,
- accepting reservations via the online booking system based on Article 6(1)(b) GDPR,
- providing services offered by ADO based on Article 6(1)(b) GDPR,
- marketing, including sending commercial information to the email address if the client has given consent by ticking the appropriate box during the booking process based on Article 6(1)(a) GDPR. Consent to process data for marketing purposes and to send commercial information can be withdrawn by clicking the appropriate link in the received message or sending such a request to ADO's email address,
- realizing ADO's legitimate interest in specific cases based on Article 6(1)(f) GDPR, e.g., debt collection,
- Upon first visit to the Hotel Willa Odkrywców website, the user is informed about the use of cookies. By remaining on the site, the user accepts the use of cookies on the website. Not changing the browser settings by the user is equivalent to consenting to the use of "cookies".
- Changes to cookie settings will take effect after restarting or refreshing the ADO session on the website.
- The installation of "cookies necessary for the basic functionality of the Service" is required for its proper operation, especially for authorization.
- Cookies necessary for the operation of the website can be modified by changing the browser settings, but it should be borne in mind that changes may cause incorrect functioning of the website
- More information about cookies is available in the "Help" section of the user's web browser menu.
- Users who, after reviewing the information available in the Service, do not want cookies to remain stored in their web browser should delete them from their browser after finishing their visit to the Service. The following types of cookies are used within the Service:
- session cookies - remain in the browser until it is closed or the user logs out of the Service,
- persistent cookies - remain in the device's web browser until deleted by the user or until a predetermined expiration time specified in the cookie parameters.
- With respect to functionality, each cookie can be divided into:
- analytical cookies, which help improve the user experience by understanding how users browse and convert on the site,
- marketing cookies, used for personalizing advertising content, proper targeting, and analyzing marketing and sales channel efficiency,
- necessary cookies, fundamental for the basic functionality of the Service.
- The cookies we use allow us to develop our website.
- Some cookies may be placed by the Online Reservation System provider only for:
- improving and supporting the reservation process,
- analyzing and collecting statistical data regarding the use of the website and the online reservation system to improve them,
- the Online Reservation System provider informs about installed cookies in the user interface of this system
- ADO may use automated decision-making, including profiling, for marketing purposes (including automated matching of ads to your interests and measuring their effectiveness), and offer customization based on Article 6(1)(a) GDPR.
- Recipients of personal data may include authorities, institutions, and entities authorized under legal provisions, as well as entities providing services to ADO (e.g., legal, IT, marketing, accounting, and other entities involved in fulfilling the ordered service).
- We use the following analytical tools:
- We use the following marketing tools:
- Users who provide their data to ADO have the right to access them. Users also have the right to modify these data, request their deletion, restrict or stop processing of their personal data at any time. At any time, users may also request deletion of their personal data from the service. The right to data portability does not apply as no standard for exchange of such data between hotel entities has been established.
- To exercise the rights mentioned above, the Service user should contact ADO using the same email address or phone number provided to the Service, by contacting: willa@willaodkrywcow.pl
- The Service user has the right to withdraw consent at any time without affecting the lawfulness of processing performed based on consent before its withdrawal, by direct contact with ADO or, in the case of technology, by changing cookie settings.
- Each Service user may lodge a complaint to the Personal Data Protection Authority.
- The Service may contain links to other websites that operate independently of the Service and are in no way supervised by the Service. These sites may have their own privacy policies and regulations, which we recommend reviewing carefully.
- ADO reserves the right to change the privacy policy of the service, which may be caused by the development of internet technology, possible changes in data protection law, and development of the Service. Users will be informed of any changes in a visible and understandable manner.